Rules for cross-border parcel transport


Do you offer parcel delivery services from and to European Member States?

In that case you may have to comply with the European Regulation on cross-border parcel delivery services. Below you will find whether that Regulation applies to you and what rules it contains. 


When do these rules apply to you?

The rules of the European Regulation apply to you if you meet both following conditions: 

  • You offer one or more intra-European cross-border parcel delivery services. Parcel delivery services include clearance, sorting, transport and distribution of parcels.
  • In the past calendar year on average 50 persons or more worked for you, involved in providing parcel delivery services in Belgium.


or

  • Your company is established in more than one European Member State. 


This regards parcels of maximum 31.5 kg containing goods. Consequently this does not regard postal items containing only documents or postal items thinner than 2 cm. 

If you provide parcel delivery services through a platform for electronic commerce or through another alternative business model and meet the above-mentioned terms, the rules also apply to you. 

What are your obligations as a parcel transporter? 

The following obligations apply to you: 

Only once: 

  • Your company has to register with BIPT. You can register using our online registration form. More information is available on page: Form
  • Should your registered details be changed? In that case you must inform us about the changes within 30 days. You can use the form


Annually:
 

  • Forward the annual tariff list, applicable as of 1 January of that year. 
  • Each year, parcel transporters must provide statistical data to BIPT (concerning their volumes, turnover etc.) The information for the year 2018 must be provided by the parcel transporters in the first half of 2019. BIPT gathers those data electronically by way of an annual questionnaire in the context of the postal observatory. 

Which tariffs should you communicate and when? 

On the tariff list you send to us, you must mention the public tariffs of the following single-piece items: 

  • a 500 g, 1 kg or 2 kg (domestic and intra Union) standard letter;
  • a 500 g, 1 kg or 2 kg (domestic and intra Union) registered letter;
  • a 500 g, 1 kg or 2 kg (domestic and intra Union) track and trace letter;
  • a 1 kg, 2 kg or 5 kg (domestic and intra Union) standard parcel;
  • a 1 kg, 2 kg and 5 kg (domestic and intra Union) track and trace parcel; 


Your tariff list must each year be submitted on 31 January at the latest. Soon more details will be given on our website on how to proceed. On your list you mention the tariffs that apply on 1 January of that calendar year. 

What do we do with your data? 

We publish the tariff lists together with the names of the companies who have registered on our website. We also send the tariff lists to the European Commission no later than 28 February. The Commission will publish all tariffs on a publicly accessible website on 31 March at the latest. 

What is the reason for these rules?

These rules are part of the European Regulation on cross-border parcel delivery services, which entered into force on 22 May 2018. This regulation aims to stimulate cross-border parcel transport for consumers (in this case both private users and SMEs). For the moment this market is still not transparent enough. The purpose of the Regulation is to offer more insight into which companies offer cross-border parcel transport, which delivery services are concerned and which tariffs they apply. 

What are the consequences if you do not observe the rules?

If we notice that you have not been registered, whereas that should have been the case. Or if we have not received a tariff list from you by 31 January. We ask you to take care of this now. At worst, if you do not comply, BIPT may impose a fine.